Immediate Startup Issues: How to Avoid
1. Slow loading and freezes
Reasons: weak Internet, crowded CDN node, old browser.
How to avoid:
2. Deposit errors and balance mismatch
Reasons: PayID/POLi gateway failure, webhook timeout, token mismatch.
How to avoid:
3. Loss of "guest" profile (token)
Reasons: clearing cookies, changing browser/device, automatic clearing of storage.
How to avoid:
4. Browser or device incompatibility
Reasons: outdated engine, JavaScript disabled, ad blocker.
How to avoid:
5. Win display errors
Reasons: instant limit exceeded, output method mismatch, KYC request.
How to avoid:
6. WebSocket connection failure and interface hang
Causes: unstable channel, network-level locks, server overload.
How to avoid:
7. What to do when problems: a practical algorithm
1. Check the Internet: reboot the router, switch to mobile Internet.
2. Refresh the browser and clear the cache: close all tabs, delete temporary files and restart.
3. Repeat the test deposit: deposit AUD 20-25, make sure to enroll.
4. Screenshots and logs: remove the error screen, write down the transaction ID.
5. Contact support: live chat or ticket, specify method, amount, time and attach evidence.
6. Switch to an alternative method: if PayID fails, try POLi or a voucher.
By following these guidelines, Australians will be able to avoid typical problems when launching games instantly and at any time gain instant access to gambling without delays and technical failures.
Reasons: weak Internet, crowded CDN node, old browser.
How to avoid:
- 1. Connect to reliable Wi-Fi or 4G/5G.
- 2. Choose an instant casino with distributed CDN (Content Delivery Network).
- 3. Update your browser to the latest version and clear your cache once a week.
2. Deposit errors and balance mismatch
Reasons: PayID/POLi gateway failure, webhook timeout, token mismatch.
How to avoid:
- 1. Make a test deposit from AUD 20 and check instant enrollment.
- 2. Use official bank applications for PayID/Osko or verified POLi.
- 3. Do not change your payment method or clear your cookie until you confirm your enrollment.
3. Loss of "guest" profile (token)
Reasons: clearing cookies, changing browser/device, automatic clearing of storage.
How to avoid:
- 1. Play in the same browser and don't delete history before withdrawing funds.
- 2. Do not switch between devices until the session ends.
- 3. Take screenshots of the balance and token (UUID) in case of a dispute.
4. Browser or device incompatibility
Reasons: outdated engine, JavaScript disabled, ad blocker.
How to avoid:
- 1. Use the latest versions of Chrome, Firefox or Safari.
- 2. Enable JavaScript and WebGL in your browser settings.
- 3. Disable third-party ad blockers and VPNs without an Australian server.
5. Win display errors
Reasons: instant limit exceeded, output method mismatch, KYC request.
How to avoid:
- 1. Check the instant limit (AUD 1,000-5,000) before betting.
- 2. Use the same withdrawal method as the deposit.
- 3. For large amounts, prepare scans of documents in advance - in order to pass KYC without delay if necessary.
6. WebSocket connection failure and interface hang
Causes: unstable channel, network-level locks, server overload.
How to avoid:
- 1. Check ping rate (<50ms) and no packet loss.
- 2. Disable VPN without an Australian server.
- 3. With constant crashes, change your instant casino to a platform with a more reliable WebSocket frontend.
7. What to do when problems: a practical algorithm
1. Check the Internet: reboot the router, switch to mobile Internet.
2. Refresh the browser and clear the cache: close all tabs, delete temporary files and restart.
3. Repeat the test deposit: deposit AUD 20-25, make sure to enroll.
4. Screenshots and logs: remove the error screen, write down the transaction ID.
5. Contact support: live chat or ticket, specify method, amount, time and attach evidence.
6. Switch to an alternative method: if PayID fails, try POLi or a voucher.
By following these guidelines, Australians will be able to avoid typical problems when launching games instantly and at any time gain instant access to gambling without delays and technical failures.
