Etiquette of communication with dealers and players
Etiquette of communication with dealers and players
In a live casino, chat with a dealer and other participants is not an entertainment messenger, but a tool for obtaining information and maintaining a friendly atmosphere. Failure to follow the rules may result in blocking the chat or session. Below is a clear set of recommendations.
1. Welcome and start of session
Always say hello. "How do you do!" or "Good evening!"
Introduce yourself briefly. You can write a pseudonym for the dealer to remember.
Don't start with "Hey Dealer!" - it's too familiar.
2. Game and betting questions
Refine limits: "What is the minimum/maximum bid?"
Asking for statistics: "Can you tell me what the last three numbers are?"
Feature-specific rules: "Can I cancel my bet after spin?"
Message format: on the case, no more than two short sentences.
3. Topics for communication
Relevant for the game: round progress, special rules, delays.
Neutral: "Have a great evening," "Thank you for the distribution."
Light small talk: "How is the weather in your studio? "",What day is today"
Avoid long monologues, political, religious and financial topics.
4. Communication with other players
Friendliness: A short "Good Luck!" after your bet or win.
Do not flood: do not clog the chat with the same phrases and emoticons.
Do not interfere with the personal conversations of other participants.
Avoid controversial topics: in the chat game it is undesirable to discuss politics or religion.
5. Templates and emoji
"Thank you" template after winning or dealer responses.
Emoji for a positive reaction - no excess.
Prohibition on stickers and graphics if they close the chat.
6. Response to technical or financial issues
The right channel: the dealer answers gaming questions; on deposits/conclusions - support, request through "Cash" or email.
Short query: "Why hasn't the balance been updated?"
Addition screenshot: If the chat allows, attach a screenshot.
7. Moderation and sanctions
Auto-blocking for obscene language, flooding, advertising.
Temporary Mut for rudeness or insults.
Lifetime ban for threats and discrimination.
Important: moderators act according to the rules of the site, complaints are filed through support.
8. End of session
Farewell: "Thank you for playing!" or "Have a nice evening!"
Leave a positive impression: the dealer will be more responsive next time.
Close chat: After the session ends, minimize the window or mute the audio.
Following simple chat rules makes your live sessions enjoyable and effective: you get answers, keep a friendly atmosphere and avoid sanctions. Have a great game and polite rounds!
In a live casino, chat with a dealer and other participants is not an entertainment messenger, but a tool for obtaining information and maintaining a friendly atmosphere. Failure to follow the rules may result in blocking the chat or session. Below is a clear set of recommendations.
1. Welcome and start of session
Always say hello. "How do you do!" or "Good evening!"
Introduce yourself briefly. You can write a pseudonym for the dealer to remember.
Don't start with "Hey Dealer!" - it's too familiar.
2. Game and betting questions
Refine limits: "What is the minimum/maximum bid?"
Asking for statistics: "Can you tell me what the last three numbers are?"
Feature-specific rules: "Can I cancel my bet after spin?"
Message format: on the case, no more than two short sentences.
3. Topics for communication
Relevant for the game: round progress, special rules, delays.
Neutral: "Have a great evening," "Thank you for the distribution."
Light small talk: "How is the weather in your studio? "",What day is today"
Avoid long monologues, political, religious and financial topics.
4. Communication with other players
Friendliness: A short "Good Luck!" after your bet or win.
Do not flood: do not clog the chat with the same phrases and emoticons.
Do not interfere with the personal conversations of other participants.
Avoid controversial topics: in the chat game it is undesirable to discuss politics or religion.
5. Templates and emoji
"Thank you" template after winning or dealer responses.
Emoji for a positive reaction - no excess.
Prohibition on stickers and graphics if they close the chat.
6. Response to technical or financial issues
The right channel: the dealer answers gaming questions; on deposits/conclusions - support, request through "Cash" or email.
Short query: "Why hasn't the balance been updated?"
Addition screenshot: If the chat allows, attach a screenshot.
7. Moderation and sanctions
Auto-blocking for obscene language, flooding, advertising.
Temporary Mut for rudeness or insults.
Lifetime ban for threats and discrimination.
Important: moderators act according to the rules of the site, complaints are filed through support.
8. End of session
Farewell: "Thank you for playing!" or "Have a nice evening!"
Leave a positive impression: the dealer will be more responsive next time.
Close chat: After the session ends, minimize the window or mute the audio.
Following simple chat rules makes your live sessions enjoyable and effective: you get answers, keep a friendly atmosphere and avoid sanctions. Have a great game and polite rounds!
