Interaction with regulators through the platform

Introduction

Online casino operators are required to regularly provide regulators with data on financial flows, gaming integrity, KYC/AML procedures and incidents. The platform should contain built-in mechanisms for automating these processes - from generating reports to instant API access for inspectors.

1. Automatic report generation and delivery

Report templates: predefined CSV/XML/PDF formats according to the requirements of MGA, UKGC, Curacao.
Frequency: daily, weekly and monthly issues.
Delivery pipeline:

• The ETL process (Airflow/dbt) collects data from TransactionService, RNG logs, KYC/AML Service.
• ReportGenerator generates documents and places them in a secure SFTP bucket.
• NotificationService sends the link to the regulator by email or through their API.

2. API access and realtime requests

Secure REST API:

• Эндпоинты `/regulator/reports/{period}`, `/regulator/logs/{type}`, `/regulator/player/{id}`.
• OAuth2-Authorization with 'regulator _ read' roles.
Webhook integration:
• The regulator sends a request to '/webhook/regulator/request 'with JSON-payload.
• Platform automatically prepares a response file and sends it to the specified URL.

3. Audit-trail and change control

Immutable logs: all CRUD operations on key entities (games, payments, KYC statuses) are saved in the WORM schema (S3 + Object Lock) for at least 7 years.
Configuration versioning: changes to bonus rules, limits and flags are recorded with the operator, timestamp and diff patches.
API for inspectors:
• ```http
• GET /regulator/audit? entity=bonusRule&id=123
• ```

returns the history of edits.

4. SLA and Query Response

Reaction time: regulated SLAs:
• Mail reports - Generate and send within 2 hours of the trigger.
• API Requests - Respond to live data requests in less than 30 seconds
• Monitoring SLA: Prometheus metrics' report _ generation _ duration ',' api. response_time', alerts in case of violation.

5. Incident Management and Notifications

Compliance incidents: 'AML _ suspect', 'RNG _ anomaly', 'self _ exclusion _ event' events automatically generate a ticket in the compliance system.
Regulator notifications: in case of P1 incidents (for example, massive fraud), the Platform instantly sends email and webhook with details and access to logs.

6. Safety and compliance

mTLS and IP-whitelist: only certified regulator nodes can access the API.
Data encryption: at rest and in transit (TLS1. 2+, AES-256).
RBAC control: only the'compliance _ officer' and 'regulator _ read' roles have access to sensitive endpoints.

7. Interaction testing

Sandbox mode: a separate endpoint '/sandbox/regulator/* 'for checking formats and signatures.
Contract-tests: Pact tests to ensure API compatibility with regulatory systems.
E2E scenarios: simulation of regulator requests through Cypress/Postman and verification of ready-made responses.

Conclusion

Built-in mechanisms for interacting with regulators guarantee timely and transparent reporting, fast API access to data, reliable audit trail and SLA compliance. This architecture reduces errors, speeds up compliance processes and strengthens the confidence of regulators and market participants.